Privacy Policy

Last Updated: May 8, 2025

Introduction

Welcome to CanvasSolver ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website canvassolver.com and use our Chrome extension.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our extension.

Information We Collect

Personal Data

When you register for an account or subscribe to our service, we may collect the following types of personal information:

  • Email address
  • First and last name
  • Payment information (processed securely through our payment processor)
  • Educational institution information

Usage Data

We may also collect information about how you use our website and extension:

  • IP address
  • Browser type and version
  • Pages visited and time spent on those pages
  • Access times and dates
  • Features used within the extension

Canvas Data

Our extension accesses Canvas quiz content to provide answers and explanations. This includes:

  • Quiz questions and content
  • Your responses to quizzes

We process this information to provide our service but do not store complete quiz content on our servers.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our service
  • Processing your subscription and payments
  • Improving our website and extension
  • Communicating with you about your account or subscription
  • Sending you updates, marketing communications, and promotional offers (if you have opted in)
  • Responding to your inquiries and providing customer support
  • Ensuring the security of our service and preventing fraud
  • Complying with legal obligations

Data Sharing and Disclosure

We may share your information with third parties in the following situations:

Service Providers

We work with third-party service providers who help us operate our business and deliver our services. These may include payment processors, hosting providers, analytics services, and customer support tools.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

With Your Consent

We may share your information with third parties when we have your consent to do so.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: You can request copies of your personal data.
  • Rectification: You can request that we correct inaccurate information.
  • Erasure: You can request that we delete your personal data in certain circumstances.
  • Restriction: You can request that we restrict the processing of your data.
  • Data Portability: You can request a copy of your data in a machine-readable format.
  • Objection: You can object to our processing of your personal data.

To exercise these rights, please contact us at privacy@canvassolver.com.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Children's Privacy

Our service is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so that we can take necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: